Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

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Which payment methods are accepted in the Online Shop?

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How long will delivery take?

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How secure is shopping in the Online Shop? Is my data protected?

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What exactly happens after ordering?

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Do I receive an invoice for my order?

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VPGD: 85 Nguyễn Thái Học – Văn Miếu – Đống Đa – TP.Hà Nội Ÿ Phone: 024 3747 4996 Ÿ Fax: 04 3747 4997 Ÿ Email: info@tuanngoc.vn Xưởng sản xuất: Cụm CN Quất Động – Thường Tín – Hà Nội Phone: 024 3376 4932 Ÿ Fax: 024 3376 4931 Ÿ .

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